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Privacy Policy
Effective Date: January 01, 2026
Welcome to RiverStone Care Center (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, online forms, social media advertising, and related digital services for our clinic located in Texas.
This policy is intended to comply with applicable laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), where applicable, and relevant Texas privacy laws.
We may collect the following types of information:
When you contact us, complete a form, request services, or interact with our advertisements, we may collect:
If you become a patient or submit information related to treatment or services, we may collect protected health information (“PHI”) in accordance with HIPAA.
When you visit our website, we may automatically collect:
We may receive information from platforms such as:
This may include engagement metrics, ad interactions, demographics, and lead form submissions.
We may use collected information to:
We do not sell personal information.
If you become a patient of our clinic, your protected health information is governed by our HIPAA Notice of Privacy Practices in addition to this Privacy Policy.
Please avoid submitting confidential or sensitive medical information through unsecured website forms or social media messaging platforms.
Our website may use:
These tools help us:
Third-party providers may include:
You may disable cookies through your browser settings.
We may use social media and online advertising to reach individuals interested in mental health services.
Advertising platforms may use cookies, pixels, or similar technologies to:
We do not use advertising information to make clinical decisions.
You can manage ad preferences through:
We may share information with:
All vendors handling protected health information are required to comply with applicable privacy and security obligations.
We do not sell or rent patient information.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
However, no internet transmission or electronic storage method can be guaranteed 100% secure.
Depending on applicable law, you may have the right to:
To exercise these rights, contact us using the information below.
Our website or advertisements may link to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties.
Our website and advertising are not directed toward children under 13 years of age. We do not knowingly collect personal information from children through our website without appropriate consent.
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
4025 E Southcross Suite 24, San Antonio, TX 78222, United States
Phone: +17262472033
Email: GetStarted@RiverStoneCareCenter.com
Reach out to: GetStarted@RiverStoneCareCenter.com
Effective Date: May 16, 2026
Welcome to RiverStone Care Center (“Clinic,” “we,” “our,” or “us”). By accessing or using our website, social media pages, online scheduling tools, forms, or digital content, you agree to these Terms of Use.
If you do not agree with these terms, please do not use our website or services.
Information provided on this website, social media accounts, advertisements, blog posts, or digital communications is for informational purposes only and is not intended as medical, psychological, or psychiatric advice.
Use of this website does not establish a therapist-client, provider-patient, or confidential relationship.
If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room immediately.
For crisis support:
You must be at least 18 years old to submit forms or request services independently unless a parent or legal guardian is involved.
Submitting a form or appointment request does not guarantee services or establish a provider relationship.
We may contact you by:
Standard carrier rates may apply.
All website content, branding, logos, graphics, written materials, and digital content are owned by [Clinic Name] unless otherwise stated.
You may not reproduce, distribute, or modify website content without written permission.
Our website and advertisements may link to third-party websites, including:
We are not responsible for the privacy, content, or practices of third-party websites.
The website and its content are provided “as is” without warranties of any kind, express or implied.
We do not guarantee:
To the fullest extent permitted by law, [Clinic Name] shall not be liable for any damages arising from:
These Terms shall be governed by the laws of the State of Texas.
4025 E Southcross Suite 24, San Antonio, TX 78222, United States
Phone: +17262472033
Email: GetStarted@RiverStoneCareCenter.com
Effective Date: January 1, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION.
Please review it carefully.
RiverStone Care Center is required by law to:
We may use or disclose your PHI for:
To provide, coordinate, or manage your healthcare services.
To bill and receive payment from insurance companies or other payors.
For quality improvement, administrative functions, staff training, and compliance activities.
When disclosure is required by federal or Texas law.
To prevent serious threats to health or safety when permitted by law.
You have the right to:
To file a complaint:
Privacy Officer
RiverStone Care Center
4025 E Southcross Suite 24, San Antonio, TX 78222, United States
SMS communications may not be fully secure. Do not send sensitive medical information via text message.
For emergencies, do not use text messaging. Call 911.
Telehealth services involve the use of electronic communications to enable mental health services between provider and patient when not physically present in the same location. Telehealth may include video conferencing, phone calls, secure messaging, or digital communication. There are potential privacy and technology risk. Sessions may be interrupted by technical failures. Patient is responsible for choosing a private location for sessions. Patient will provide accurate emergency contact information. Telehealth may not be appropriate for crisis situations.
In an emergency, call 911 or visit the nearest emergency room.
Our website uses cookies and similar technologies to:
By continuing to use our website, you consent to our use of cookies unless disabled through your browser settings.
Required for website functionality.
Help us understand website usage and performance.
Used to deliver and measure online advertisements.
Third-party services may include:
You may disable cookies through your browser settings.
Content shared by RiverStone Care Center on social media platforms is intended for educational and informational purposes only.
Social media content:
Please do not share private health information through social media messages or comments.
In case of emergency:
We reserve the right to remove comments or content that are:
The information provided on this website is for informational purposes only and does not constitute medical or mental health advice. Use of this website does not establish a provider-patient relationship. If you are experiencing an emergency, call 911 or 988 immediately.
Reach out to GetStarted@RiverStoneCareCenter.com
RiverStone Care Center
GetStarted@RiverStoneCareCenter.com
Copyright © 2026 RiverStone Care Center - All Rights Reserved.
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